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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Sylvia Floyd

August 4, 2026

5  out of  5
rating by Sylvia Floyd
"There was very understanding any situation that came up they took time to explain and to talk and to help you get through it and I really appreciate that"
We responded:
"Hi Syliva, we're happy to hear that you are pleased with our service. Thank you for taking the time to let us know. Have a great week! -Danielle"
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Sarah Johnson

August 3, 2026

5  out of  5
rating by Sarah Johnson
"Samantha and the other staff members are always so helpful!"
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Tliyah Walker

August 3, 2026

5  out of  5
rating by Tliyah Walker
"Wonderful company anytime I need anything they’re my go to"
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Betsy Eberhardt

July 29, 2026

5  out of  5
rating by Betsy Eberhardt
"State Farm and Danielle Rowland handled my claim completely. My car was totaled due to a deer hit and they walked me through the process - thanks Danielle"
We responded:
"Thank you, Betsy! Your review means a lot to us. We're glad we could help and we're here whenever you need us! -Danielle

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Mark Hudson

July 17, 2026

5  out of  5
rating by Mark Hudson
"Can't say enough about this team and office. Luckily I don't need them often, but when I do they are responsive, helpful, and easy to work with."
We responded:
"Hi Mark, we love to get this feedback! Thank you for taking the time and I hope the rest of your week goes well. -Danielle"
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Amanda Mongar

June 4, 2026

5  out of  5
rating by Amanda Mongar
"Been with State farm for years. Great!"
We responded:
"Hi Amanda, we think you're great too! Thanks so much!! -Danielle"
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Richard McCormick

May 27, 2026

5  out of  5
rating by Richard McCormick
"Danielle did a outstanding job for us!! I would recommend her"
We responded:
"I wish you both the very best, thank you for the review! "
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Michelle Gummere

May 18, 2026

5  out of  5
rating by Michelle Gummere
"State Farm has taken care of our insurance needs for many years. We won't change to another company. It's true, just like a good neighbor Danielle and her team have been there when we needed them! Thank you for delivering great service at a reasonable price!"
We responded:
"Thank you for your kind words, Michelle...it's always a pleasure to work with you. Enjoy your summer! -Danielle"
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Tiffany Smith

April 20, 2026

5  out of  5
rating by Tiffany Smith
"It was quick and easy to add another car to my policy. It cost much less than I expected! I am very satisfied with the service at Danille Rowlands."
We responded:
"Hi Tiffany, I'm so glad to hear that adding a policy went well. I appreciate you taking the time to give us a review. Thank you! -Danielle"
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Sky Seo

April 3, 2026

5  out of  5
rating by Sky Seo
"I’ve been with State Farm since college, and working with Danielle Rowland’s agency in Grand Rapids, MI has been a great experience. Their customer service stands out—they’re friendly, responsive, and always take the time to explain things clearly.

Samantha R. in particular has been the best—she’s quick to respond, incredibly helpful, and truly goes above and beyond. She even sent a little stuffed animal when I gave birth to my first baby, which meant so much to me.

Any time I’ve needed to adjust my policy or had questions, everything has been simple and stress-free. It’s reassuring to have an agent who’s easy to reach and genuinely supportive.

I’d definitely recommend Danielle Rowland’s agency to anyone looking for reliable and attentive service."
We responded:
"Hi Sky, thank you for this amazing review! We appreciate the time you took to give us this feedback. I agree with you, Samantha is the best and I'm fortunate to have her on my team. :)
Have a wonderful weekend! -Danielle"
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Michelle

March 25, 2026

5  out of  5
rating by Michelle
"Great customer support. Friendly, knowledgeable and helpful. They go the extra mile."
We responded:
"Hi Michelle, your feedback made our day! We’re grateful for your loyalty and support. Happy Spring to you!! -Danielle"
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Ryan Huizenga

March 4, 2026

5  out of  5
rating by Ryan Huizenga
"Danielle Rowland and her team are the best insurance office I have ever had to deal with. I have had many email and phone conversations with Samantha (staff member) and Danielle-- they are helpful, quick to respond, and knowledgeable. When I need a change in policy, it is done within minutes instead of the days it takes other offices. Their insurance policies are cheaper and cover more!

If you have any sense, you'll call Danielle and switch over immediately."
We responded:
"We appreciate you and your kind words Ryan...thank you!"
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Rick Malott

February 9, 2026

5  out of  5
rating by Rick Malott
"Great (no hassel) customer service. Easy on the wallet payments. Benn with State for years and will continue for years to come."
We responded:
"Thank you, Rick, for reviewing our State Farm office! We’re happy to know you had a positive experience with us. We look forward to continuing to support your insurance needs. - Danielle"
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Addilynne

November 18, 2025

5  out of  5
rating by Addilynne
"Danielle is AMAZING! 10/10 definitely recommend"
We responded:
"Hi Addilynne! Thank you for your kind words and taking the time to give our office a review. Have a great night! -Danielle"
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Kathy Bottum

November 12, 2025

5  out of  5
rating by Kathy Bottum
"Danielle Rowland's office has always been very helpful to me. They are pleasant and easy to work with. I recommend them!"
We responded:
"Hi Kathy, thank you for taking the time to give us a review. We really appreciate it and appreciate you! I hope you're having a good week!
-Danielle"
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Starnique Pruitt

October 31, 2025

5  out of  5
rating by Starnique Pruitt
"Great Customer Service for Over 10 years"
We responded:
"We appreciate you Starnique! Thank you for your 5-star review! Please let us know if you have any questions, we're always here to help. -Danielle"
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Joann Mcghee

October 30, 2025

5  out of  5
rating by Joann Mcghee
"Miss Daniel rolling and her staff are very professional caring helpful and if you have any questions Ms Rowland can lead you in the right direction. And the staff are very patient"
We responded:
"Hi Joann and thank you for your review! If there is anything else we can do to help, please let us know! - Danielle"
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Nelly

October 30, 2025

5  out of  5
rating by Nelly
"Amazing customer service! I’ve been with them for years, and every experience has been great. Everyone I’ve spoken with has been helpful and made every transition smooth and easy."
We responded:
"Thank you, Nelly! We enjoy working with you too and thank you for sharing your experience. We are here to help and wish you the best always! - Danielle"
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Heidi La FRANBOISE

October 17, 2025

5  out of  5
rating by Heidi La FRANBOISE
"Always kind and helpful!"
We responded:
"Thank you, Heidi! Customer service is our number one priority. -Danielle"
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lady floyd

October 10, 2025

5  out of  5
rating by lady floyd
"This State farm team acts as a family and every time I have reached out to them they have been more than willing to assist with whatever my issue was and whenever there was a misunderstanding or difficulty apology was offered and it was corrected. The manager Danielle is such a beautiful individual and that extends to the entire team 🌚"
We responded:
"We appreciate your kind words Lady, thank you very much! We strive to always do the right thing and are here for you when you need us. -Danielle"
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Geri Radilla

October 8, 2025

5  out of  5
rating by Geri Radilla
"I absolutely love this agency. They are always kind and very informational."
We responded:
"Hi Geri, we absolutely love having you as a customer, thank you! Please let us know how we can help. Have a wonderful week! - Danielle"
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April Scott

October 2, 2025

5  out of  5
rating by April Scott
"Great customer service, professional, and always willing to help."
We responded:
"Hi April! Thank you for your review, we appreciate it very much. Enjoy the beautiful weekend! -Danielle"
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Peter Musoke

September 26, 2025

5  out of  5
rating by Peter Musoke
"Always helpful, prompt and knowledgeable!"
We responded:
"Thank you so much for taking the time to give us a review! We're here for you when you need us. Have a wonderful weekend! -Danielle"
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Charlie Selmon Jr.

September 22, 2025

5  out of  5
rating by Charlie Selmon Jr.
"Been with State Farm since 1979. The majority of those years receiving service and counsel from Danielle Rowland. She’s the best. I trust who ever reads this will recognize her great work forState Farm.👍🏽"
We responded:
"Hi Charlie, thank you for your kind words and loyalty to State Farm! My work is meaningful thanks to customers like you. Danielle"
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Paul Shedleski

September 16, 2025

5  out of  5
rating by Paul Shedleski
"They proactively help me when I make mistake like losing track of the renewal notice"
We responded:
"Hi Paul, we're always happy to help! Thank you for your review, we appreciate it! -Danielle"